Did you know that at Family First Health we have “WOW” cards?
It’s a chance for staff to nominate other employees who they see doing something the exemplify our guiding principals.
What are our principals you may ask:
“Patient Centered” – “Respectful” – “Serves Everyone” – “Fiscally Responsible” – “ Continuous Improvement and Innovation” – “Integrity” – “Collaborative”
Not only does the employee, supervisor and CEO get to see who’s WOWing who in the office, but each month, a drawing done by HR will choose the winners of 3 $50 Giant gift cards.
March
Roseann Stewart, Medical Reception– GSC
Nominated by: Merielene Siple, Medical Reception Supervisor-GSC
Event that wowed Merielene: Roseann does not hesitate to stay late when needed. Thank you!
Alma Sabic, PCT Supervisor – Gettysburg Center
Nominated by: Dr. Catherine Mauss – Gettysburg Center
Event that wowed Dr. Mauss: Consistently covers late hours at our office when we have staffing issues.
Heather Gentzler: Medical Reception/MA – Lewisberry Center
Nominated by: April Tyler, PM – Gettysburg Center
Event that wowed April: Traveled to Gettysburg Center to help. Thank you!
April
Katie Love, PCT, MA – Lewisberry Center
Nominated by: Sue Posey, PM-GSC
Event that wowed Sue: Katie covered the Pediatric Center for 3 days and offered to assist with decorating the Pediatric Center!
Leslie Andino, Medical Reception Lead – GSC
Nominated by: Helen Martin, Medical Reception – GSC
Event that wowed Helen: Leslie helps whenever I have a problem with the computer, a phone call, etc., and never complains. Thank you!
Jen Flory: PCT, MA – Hanover Center
Nominated by: Stephenie Downing, PM – Hanover Center
Event that wowed Stephenie: Jen assisted another Team with a difficult blood draw without being asked. Jen also comforted the patient as she was fearful of having her blood drawn. Great patient care and teamwork!
May
Michele Jendras, Medical Reception– Hanover Center
Nominated by: Lori Garman, LPN – Hanover Center
Event that wowed Lori: Michele remained calm during an emergency situation with a patient. Before being asked for anything, you were already doing it. Thank you!
Yvonne Wilhide, PCT, LPN – Hanover Center
Nominated by: Sue Posey, PM – GSC
Event that wowed Sue: Vonnie came to GSC to run a provider on the spur of the moment to help with patient care. Thank you!
Lindsey Melbourne, PCT, Supervisor – Hanover Center
Nominated by: Stephenie Downing, PM – Hanover Center
Event that wowed Stephenie: Lindsey took on additional tasks to assist and support other sites during staffing shortages. Great Teamwork!!!